Legal

Terms & Conditions

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing or using Safarnama's website, mobile app, or services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our platform.

2. Booking & Payments

All bookings made through Safarnama are subject to availability and confirmation. Prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Full payment or a deposit (as specified) is required to confirm a booking.

  • We accept UPI, credit/debit cards, net banking, and EMI
  • Payment is processed through secure, certified gateways
  • A booking confirmation email will be sent within 30 minutes
  • Prices may change until the booking is confirmed

3. Cancellations & Refunds

Cancellation and refund policies vary by package, hotel, and cab booking. Please refer to our Cancellation Policypage for detailed information. Refunds, where applicable, are processed within 7-14 working days.

4. User Responsibilities

You are responsible for ensuring all traveller details provided are accurate. Safarnama is not liable for booking failures or denials caused by incorrect information. You must be 18 years or older to make a booking, or have parental consent.

5. Travel Documents

It is your responsibility to ensure valid travel documents (ID proof, visa, permits) for your trip. Safarnama will provide guidance but is not responsible for denied entry due to missing documents.

6. Limitation of Liability

Safarnama acts as an intermediary between travellers and service providers (hotels, cab operators, tour guides). We are not liable for service quality issues caused directly by third-party providers, acts of God, or events beyond our control.

7. Intellectual Property

All content on Safarnama, including text, images, logos, and software, is the property of Safarnama and protected by applicable intellectual property laws. Unauthorised reproduction is prohibited.

8. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Dehradun, Uttarakhand, India.

9. Contact

For terms-related queries: legal@safarnama.inor Contact Us.

Last updated: January 1, 2025